At Bluetec Holdings, we are committed to delivering high-quality lubricants and automotive products. To maintain our commitment to quality and customer satisfaction, we have established a clear return policy. Please read the following terms carefully before making a purchase.

1. Returns

All sales are final. Bluetec Holdings does not accept returns of any products once they have been sold. This policy applies to all purchases made through our e-commerce website and is in place to ensure the integrity and safety of our products.

• No Returns Accepted: Due to the nature of our products, once they have been dispatched from our warehouse, they are non-returnable under any circumstances.
• Product Condition: Whether opened or unopened, used or unused, all products are non-returnable and non-refundable.

2. Refunds

Bluetec Holdings does not offer refunds for any products sold, including but not limited to cases of dissatisfaction or change of mind.

• No Refunds on Products: All sales are considered final, and no refunds will be issued for any reason.
• Shipping Fees: Shipping fees are non-refundable. If your order was shipped, the shipping cost will not be refunded under any circumstances.

3. Exchanges

Bluetec Holdings does not accept exchanges.

• No Exchanges: We do not offer exchanges for any products, regardless of condition, once they have been shipped.

4. Return Shipping

Since returns are not accepted, there is no process for return shipping. Customers are encouraged to review their orders carefully before finalizing their purchase to avoid any issues or misunderstandings.

5. Processing Time

As we do not accept returns or provide refunds or exchanges, there is no processing time for these actions. All sales are considered final at the point of purchase.

6. Contact Us

If you have any questions or concerns regarding our return policy or need assistance with a specific issue related to your order, please contact our customer service team. We are here to help with any inquiries that do not involve returns, refunds, or exchanges.

Bluetec Holdings
No. 138 Juliette Street Greenslopes QLD 4120
Phone: +61405021385
Email: info@blutec.au

Our customer service team is available Monday to Friday from 9 AM to 5 PM to assist you.

7. Policy Updates

Bluetec Holdings reserves the right to modify this return policy at any time without prior notice. Any changes to the policy will be posted on this page. We encourage customers to review this policy periodically to stay informed of any updates.